What’s especially interesting is the role that the designer can play in this scenario. Instead of creating new products and services from scratch, the designer must creatively reinterpret from what already exists. The designer also plays a meta role in shaping “the conditions to replicate ideas” instead of the ideas themselves. Designers become facilitators of people, giving them the tools they need to enact change.

Sketchnotes of Ezio Manzini at School of the Art Institute of Chicago